Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Lightwell mobile application and related services (collectively, the “Service”), provided by METANIMBUS INC. (“we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

1.1 You must be at least 18 years old to use the Service. The Service is not intended for children under 13, and we do not knowingly collect information from children under 13.

1.2 By using the Service, you represent and warrant that:

• you are legally capable of entering into a binding contract; and
• you are not barred from using the Service under any applicable law.

2. Description of the Service

2.1 Lightwell is an AI-powered spiritual support and community platform. Core features may include:

• AI Pastor Chat – conversations with virtual “pastors” offering AI-generated spiritual reflections, encouragement, and prayers.
• Multiple AI Pastor Personas – the ability to choose between different AI pastor identities (e.g., gender, tone, cultural background) to better match your preferences.
• Blessing Cards – AI-generated devotional cards inspired by biblical themes, which may include text and images.
• Matching with Groups or Individuals – suggestions for small groups or one-on-one connections based on your preferences and prayer topics.
• Group Chats and Devotions – group conversations, prayer requests, and AI-guided invitations to join shared Bible study or devotion times.
• Usage Quotas – limits on certain types of usage (for example, chat messages, meetup matches, or graphs/visualizations) that may be linked to your plan or invitations.

2.2 The Service is designed for personal devotional and inspirational use only. It is not a replacement for in-person church life, professional counseling, medical or mental-health care, legal or financial advice, or formal pastoral oversight.

2.3 We may update, change, or remove features of the Service at any time, with or without notice.

3. No Emergency or Professional Advice

3.1 No emergency support.
The Service does not provide crisis intervention or emergency services.
If you are in immediate danger or experiencing a medical, mental-health, or safety emergency, call your local emergency number (for example, 911 or 988 in the United States) or seek help from qualified professionals immediately.

3.2 No professional advice.
Content provided through the Service — including AI Pastor messages, Blessing Cards, group conversations, and any other information — is for inspirational and devotional purposes only and:

• is not medical, psychological, psychiatric, or therapeutic advice;
• is not legal, financial, or other professional advice; and
• is not a substitute for guidance from qualified clergy, therapists, doctors, or other professionals.

You are responsible for seeking appropriate professional advice for questions about your health, safety, relationships, finances, legal matters, or other important decisions.

4. AI-Generated Content and Limitations

4.1 The Service uses artificial intelligence (“AI”) to generate responses, prayers, reflections, Blessing Cards, suggestions for matches or groups, and other content. These outputs are automatically generated based on patterns in data and may be inaccurate, incomplete, or inappropriate.

4.2 We do not guarantee that any AI-generated content will be theologically correct, doctrinally sound, or aligned with any particular denomination or faith tradition.

4.3 You remain responsible for how you interpret and act on any information obtained through the Service. Please use your own judgment, personal discernment, and prayer, and consult human advisors where appropriate.

5. Accounts and Registration

5.1 To access certain features, you may need to create an account by providing accurate and complete information. You agree to keep your account information up to date.

5.2 You are responsible for:

• maintaining the confidentiality of your login credentials; and
• all activities that occur under your account.

5.3 You must notify us immediately at support@metanimbus.com if you believe your account has been compromised.

6. Community Guidelines and Acceptable Use

6.1 When using AI chat, group chats, or matching features, you agree to behave respectfully and to not:

• harass, bully, threaten, or intimidate others;
• promote hatred or violence against any person or group;
• share sexually explicit, abusive, or otherwise inappropriate content;
• discuss, solicit, or promote self-harm, suicide, or harm to others;
• post or request illegal content or encourage illegal activities.

6.2 Financial and investment content.
To reduce the risk of fraud and exploitation, you agree that you will not:

• use the Service to offer investments, loans, financial products, or “get-rich quick” schemes;
• solicit or send money, cryptocurrency, or financial information (such as bank details, credit card numbers, or passwords) to other users;
• rely on any financial or investment suggestions in chats or groups as professional advice.

Any such content comes from users, not from us. You engage with it at your own risk.

6.3 You also agree not to:

• attempt to reverse engineer, decompile, or otherwise interfere with the Service or its AI models;
• use the Service to build or train competing models or services;
• introduce viruses, malware, or other harmful code;
• access or attempt to access other users’ accounts without permission;
• use automated tools (bots, scripts, scrapers) to access, query, or overload the Service.

6.4 We may, but are not obligated to, monitor activity on the Service. We reserve the right to remove content, suspend or terminate accounts, or take other appropriate action if we believe these Terms or our community guidelines have been violated.

7. User Content and License

7.1 You may submit text, prayers, messages, preferences, or other content (“User Content”) when using the Service.

7.2 You retain ownership of your User Content, but by submitting it you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, store, reproduce, adapt, distribute, and display such content as reasonably necessary to:

• operate and provide the Service;
• maintain and improve our models and features; and
• comply with legal obligations and enforce our policies.

7.3 You are responsible for ensuring that your User Content:

• does not infringe or violate the rights of others (including privacy, publicity, and intellectual property rights); and
• complies with these Terms and all applicable laws.

7.4 We may remove or restrict access to any User Content that we believe violates these Terms or poses a risk to others.

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8. Paid Features, Subscriptions, Quotas, and Referral Program

8.1 Subscriptions and Quotas.
We may offer paid subscription plans (for example, “Faith Basic” or “Faith Plus”) that provide you with a certain monthly quota of usage, such as chat messages, meetup matches, or other features (“Quotas”). The specific Quotas, prices, and features for each plan are described in the app or in the applicable app store listing. If you would like to unsubscribe, you need to do it manually in Google Play.

8.2 Auto-renewal, billing, and plan changes.

• Each subscription runs on a recurring billing period of approximately thirty (30) days, counted from the date you start or switch to that plan, unless otherwise specified in the app store.
• If you purchase a subscription, it will automatically renew at the end of each billing period and your chosen payment method will be charged in advance, unless you cancel your subscription in accordance with the app store’s rules.
• Purchases made through app stores (such as Google Play) are processed by those third parties and are subject to their payment and refund policies. You are responsible for managing and cancelling your subscription directly through your app store account settings.
• Unless required by law or by the applicable app store policy, payments are non-refundable, and we do not provide partial or pro-rated refunds or credits for unused time or Quotas.
• If you purchase a different subscription plan while you already have an active plan (for example, upgrading from a basic plan to a higher-tier plan), the new plan will start immediately. The Quotas associated with the new plan will be added on top of any remaining Quotas in your account. Your previous plan will be set not to renew again, and future renewals will follow the billing date of the new plan. Any unused time from the previous plan will not be refunded in cash or credit.

8.3 Use and reset of Quotas.
Quotas are personal to you and may only be used within your account during the applicable billing period. Unless we explicitly state otherwise:

• unused Quotas from subscriptions do not roll over to the next billing period;
• Quotas have no cash value and cannot be exchanged, sold, or transferred;
• we may change the type, amount, or availability of Quotas at any time (for example, to reflect feature changes or operating costs), but we will use reasonable efforts to notify you of material changes.

8.4 Free Quotas, trials, and promotional offers.
We may from time to time offer free Quotas, trial access, discounted pricing, or other promotional benefits. Any such offers are subject to the terms described at the time and may be modified or discontinued at our discretion.

8.5 Referral and invitation program.
We may operate a referral or invitation program that rewards you with additional Quotas or other benefits when new users sign up or subscribe using your invitation code or link (“Referral Program”).

• Quotas from referral will not expire.
• To administer the Referral Program, we may associate your account with referral codes, track when invited users register or subscribe, and credit Quotas or rewards to your account accordingly.
• You may not misuse the Referral Program, including by creating fake accounts, using automated tools, or sending spam or misleading invitations.
• We reserve the right to review, withhold, revoke, or adjust rewards and to suspend or terminate your participation in the Referral Program if we suspect abuse or violation of these Terms.
• We may modify, suspend, or discontinue the Referral Program at any time, with or without notice.

8.6 Changes to pricing and paid features.
We may change subscription prices, Quotas, or paid features from time to time. Any price changes will generally apply at the start of your next billing period, subject to applicable law and app store requirements. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

9. Third-Party Services and Links

9.1 The Service may contain links to or integrations with third-party websites, apps, or services. We do not control and are not responsible for these third parties.

9.2 Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

10. Privacy

10.1 Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10.2 Because the Service may involve sensitive topics (e.g., prayers, spiritual concerns, emotional issues), please review our Privacy Policy carefully and be mindful of what you choose to share.

11. Disclaimers

11.1 The Service and all content (including AI-generated outputs) are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied.

11.2 To the fullest extent allowed by law, we disclaim all warranties, including:

• implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• any warranty that the Service will be uninterrupted, secure, error-free, or accurate;
• any warranty regarding the theological correctness, spiritual effectiveness, or reliability of any content.

11.3 You use the Service at your own risk.

12. Limitation of Liability

12.1 To the maximum extent permitted by law, METANIMBUS INC. and its affiliates, directors, officers, employees, and agents will not be liable for any:

• indirect, incidental, special, consequential, or punitive damages;
• loss of profits, data, goodwill, or other intangible losses;
• damages arising from or related to your access to or use of (or inability to use) the Service;
• actions or content of other users or third parties.

12.2 In no event shall our total liability arising out of or related to the Service exceed the greater of:

• the amounts you paid to us for the Service in the three (3) months prior to the event giving rise to the claim, or
• USD $50.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless METANIMBUS INC. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use of the Service;
• your User Content; or
• your violation of these Terms or applicable law.

14. Termination

14.1 You may stop using the Service at any time and may request deletion of your account as described in the app or in our Privacy Policy.

14.2 We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe that:

• you have violated these Terms or our community guidelines;
• your use of the Service may cause harm to us, other users, or third parties; or
• we are required to do so by law.

14.3 Upon termination, your right to use the Service will immediately cease. Certain provisions of these Terms (including Sections 3–4 and 10–15) will survive termination.

15. Governing Law and Dispute Resolution

15.1 These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law principles.

15.2 Before initiating any formal dispute, you agree to contact us first at support@metanimbus.com and attempt to resolve the issue informally.

15.3 Any disputes that cannot be resolved informally shall be brought in the state or federal courts located in the United States. You and we consent to the personal jurisdiction of such courts.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top. If changes are material, we may provide additional notice (for example, in-app notice or email where appropriate).
Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes.

17. Contact Us

If you have questions about these Terms or the Service, you can contact us at:
Email: support@metanimbus.com